How private charges are made up, and what to ask before a planned procedure.
Care at a private hospital is billed in parts: the hospital charges for the room, theatre, nursing, imaging, laboratory tests and any implants or consumables; the surgeon and anaesthetist charge professional fees; and medicines are billed separately. Fees for professional services in Malaysia follow the schedule set out in the Private Healthcare Facilities and Services Act regulations.
For a planned procedure, Subang Jaya Medical Centre can prepare a written estimate in advance. An estimate is based on an expected length of stay and the usual course of recovery, so the final bill can differ if more time or additional treatment is needed.
Most private insurers require pre-authorisation, arranged through the hospital, usually with a guarantee letter before admission. It is worth checking with your insurer:
Ask for the estimate in writing, check what it includes and excludes, and ask what would change it. The hospital billing office can explain payment arrangements.
A question about costs or insurance?
Dr Tan consults at SJMC, Kuala Lumpur.